Job Vacancy: Internal Sales Representative

Due to expansion plans, we currently have a vacancy for an Internal Sales Representative to join our team.

About this Role

We are looking for somebody to focus on outbound calls - initially from lists of lapsed customers/prospective users from our database, and later moving on to sourcing leads as the role develops. Some experience of making sales calls would be preferred, and the role will likely develop into managing the new accounts that the candidate brings in.

Responsibilities

• Contact potential customers to elicit new enquiries.
• Maximise revenue and profit for new and existing customers.
• Providing quotations.
• Recording all enquiries & discussions on the ACT database throughout the sales process.
• Following up quotations to convert to orders, and understanding as clearly as possible the reasons for a customers’ purchase or non-purchase, and recording this on the ACT database.
• Keeping in touch with current and previous customers, and checking when another requirement may arise.
• Handle customer complaints, advise on appropriate solutions, and keep lines of communication open throughout to ensure a speedy resolution.
• Learning about products and being able to explain to, and discuss these, with customers.
• Asking questions to understand customer requirements, and closing the sale to result in the placement of an order.
• Foster strong relationships with both external sales and internal functions to ensure that the customer and company interests are equally served.
• Work with the manufacturing department and third-party logistics providers to ensure customers’ expectations are met on time, in full.
• Cover some sales support/administrative duties during busy periods when required.

Person Specification

• Positive and outgoing nature.
• Good relationship builder.
• Excellent communication skills.
• Good organisational and time management skills.
• Excellent customer service skills.
• Creative thinking skills.
• Excellent interpersonal and problem-solving skills.
• Reliable and trustworthy.
• Target driven, self-motivated and committed.
• The ability to handle the challenges in soliciting customers.

Skills & Experience

• Good knowledge of Microsoft Office and other office systems.
• Strong IT skills.
• Sales ability.
• Good attention to detail.
• Ability to work on own initiative.
• Excellent customer service skills.

Location

The role is office based at our main site at Stopgate Lane, Aintree, Liverpool, L9 6DX.

The role is office based but there is some flexibility and occasional home working available by prior arrangement.

Working Hours, Salary & Prospects

The hours of work are Monday to Thursday 8:30am-5:00pm, and 8:30am-4:30pm on Friday.

The successful candidate can expect to receive a competitive salary based on their level of experience, with incentives for hitting activity targets (calls/quotes/lead qualification).

There will be a 12 week probationary period. Incentives/targets will be reviewed at this time.

Starting annual leave is 20 days plus bank holidays.

About Aintree Plastics

Aintree Plastics is a manufacturer with over 25 years experience of producing bespoke polythene packaging, extruding film in an extensive range of blends, width, thicknesses and colours, tailored to meet our individual customers’ needs.

We also manufacture a wide range of converted products suitable for many industrial applications. Aintree Plastics supply all market sectors including the printer, converter, distributor, alongside end users.

We are an equal opportunity employer, so we recognise the importance and value of having a diverse and inclusive workforce, and the benefits that this can bring to both our employees and our customers.

We are entering an exciting period of growth and expansion to the business and are looking forward to welcoming new members to our team.

How to Apply

Please send your CV and covering letter to Dawn Welsh, Sales Office Manager, at dwelsh@aintreeplastics.co.uk.

Please highlight any relevant skills or experience you may have, and why you are interested in this position.

Successful applicants will be selected based on their skills & experience, and interviews will be used in the selection process.

The closing date for applications is Friday 29th July 2022.

No agencies please.

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